Appointments & practical information

Your consultation, clearly explained.

Choose the location that suits you. Below you will find contact details and information to help you prepare for your visit.

Before booking

A consultation
suited to your needs.

Patients aged 16 and over

Patients are generally seen from the age of 16. For younger patients, certain indications may be discussed with the medical secretary, subject to the doctor’s prior agreement. Referral to a paediatric specialist may be suggested.

Food allergies

The assessment covers IgE-mediated allergies: immune reactions involving antibodies called IgE, often soon after eating a food.

The consultation covers food allergies. Food intolerances are not treated at this practice. Your GP can refer you to an appropriate professional.

Preparing for your visit

Useful documents.

  • A list of your current medicines and treatments.
  • Medical reports and results of previous tests.
  • Photographs of your reactions, if you have them.
  • Your insurance card and, if required, a referral letter from your doctor.

Antihistamines before your consultation

Unless your doctor advises otherwise, stop taking antihistamines five days before your allergology consultation.

These medicines can reduce the skin’s response and affect the results of certain skin tests, which may then be impossible to interpret or need to be postponed.

If stopping them causes a problem, if you are unsure about a medicine or if you have already taken antihistamines in the five days before your appointment, contact the reception team for advice tailored to your situation.

Do not stop your other medicines on your own initiative.

Check with your insurer whether your insurance model requires a prior referral. Coverage depends on your situation and the terms of your policy.

Consultations are available in French or English.

Frequently asked questions

Feel prepared
for your appointment.

Should I stop my medicines before the appointment?

The instructions depend on your treatment and the tests being considered.

Unless your doctor advises otherwise, stop taking antihistamines five days before your allergology consultation.

These medicines can reduce the skin’s response and affect the results of certain skin tests, which may then be impossible to interpret or need to be postponed.

If stopping them causes a problem, if you are unsure about a medicine or if you have already taken antihistamines in the five days before your appointment, contact the reception team for advice tailored to your situation.

Do not stop your other medicines on your own initiative. Follow the practice’s individual instructions.

Is an allergy test always necessary?

No. The discussion and the history of your symptoms guide the assessment. Tests are suggested when useful, and the results are interpreted alongside your clinical history.

How can I change or cancel my appointment?

Follow the instructions provided when you booked or contact the reception team at the relevant location directly.

Where are specialised tests carried out?

Arrangements depend on the assessment needed. The medical team will explain the location and details; not all tests are necessarily performed at both consultation locations.

General information, not a substitute for a medical consultation. Editorial update: .

Consultations are provided by Dr Camille Beniada, FMH specialist in allergology and clinical immunology. Read about her background and her scientific publications.

Further reading: Inselspital — Preparing for skin tests (PDF, in French) · Assurance Maladie — Allergy assessment (in French)